Accessibility statement

This accessibility statement relates to all content on, and is referred to as ‘this website’.

This website is administered by ACS technology on behalf of Llangollen Town Council. All content is provided by the Town Clerk on behalf of the town council.

We want as many people as possible to be able to use this website.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • Some image links missing alternative text
  • The search box is missing a label
  • Some Links contain no text
  • Some low contrast content is present in the site by-line.
  • PDF documents are used to contain documents.


What to do if you cannot access parts of this website

Get content in other formats

You can access our documents in different formats, including:

  • Physical print offs
  • Large print

To do this, or to request a different format get in contact with the Town Council via this website, email, phone or in person.


Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems that are not listed on this page or think we’re not meeting accessibility requirements, please get in contact.

You can get in contact via this website, email, phone or in person.


Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility 

Llangollen Town Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

We are not aware that any of our content is directly inaccessible.

Content that’s not within the scope of the accessibility regulations

Some documents are contained in uploaded PDF or Word formats. Some older PDFs and Word documents do not meet accessibility standards.

Any new PDFs or Word documents we publish will meet accessibility standards.

How we tested this website

This website was last tested in May 2020. The test was carried out by technical volunteer from the local community. The test was carried out using WAVE – Web Accessibility Evaluation Tool.

We used this approach to deciding on a sample of pages to test:

  • We looked at pages updated since January 2020.

Plans for improvement in our testing.

We hope to receive accessibility feedback from the public via consultation and we also hope to engage with groups representing users who may find accessibility to be problematic.

This statement was prepared on 4th May 2020. It is the first edition and has not yet been updated.